Last updated: April 13, 2026
These Terms of Service ("Terms") govern your use of the services provided by NeverMiss ("we," "our," or "us") through our website at nevermisshq.com and our AI automation platform. By using our services, you agree to be bound by these Terms.
NeverMiss provides AI-powered automation consulting and services for home service businesses, including but not limited to:
We reserve the right to modify, update, or discontinue any aspect of our services at any time with reasonable notice to active subscribers.
Pricing: Service pricing starts from $500/month per location. Exact pricing depends on scope, volume, and services selected. Consulting engagements are scoped and priced individually.
Minimum commitment: All subscriptions require a minimum 3-month commitment from the date of service activation.
Cancellation: After the minimum commitment period, you may cancel your subscription with 30 days' written notice. No refunds will be issued for partial months.
Billing: Subscription fees are billed monthly in advance. Failure to pay invoices within 14 days of the due date may result in suspension of services.
Setup: There are no hidden setup fees. Any custom development or integration work beyond the standard scope will be quoted and agreed upon separately before work begins.
As a user of our services, you agree to:
You may not use our services to:
Violation of this acceptable use policy may result in immediate suspension or termination of your account without refund.
All content, technology, workflows, scripts, and systems developed by NeverMiss remain our intellectual property. Custom automations built specifically for your business are licensed for your use during the term of your subscription.
You retain ownership of your business data, customer information, and any content you provide to us for use in the services.
Our collection and use of personal information is governed by our Privacy Policy. By using our services, you acknowledge that you have read and understood our Privacy Policy.
You are responsible for ensuring that your use of our services complies with applicable data protection laws, including obtaining necessary consents from your customers.
We strive to maintain high availability of our services but do not guarantee uninterrupted service. We may experience downtime for maintenance, updates, or due to circumstances beyond our control.
We will make reasonable efforts to notify you in advance of any planned maintenance that may affect service availability.
To the maximum extent permitted by law:
You agree to indemnify and hold NeverMiss harmless from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your violation of any applicable law or regulation.
We may suspend or terminate your access to our services if:
Upon termination, your right to use our services ceases immediately. We will retain your data for 90 days following termination, after which it will be deleted unless otherwise required by law.
Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. You consent to the exclusive jurisdiction of the courts of England and Wales for any disputes not resolved through arbitration.
We may update these Terms from time to time. We will notify active subscribers of material changes via email at least 14 days before changes take effect. Your continued use of our services after the effective date of changes constitutes acceptance of the updated Terms.
If you have any questions about these Terms, please contact us:
NeverMiss
Nottingham, United Kingdom
Email: [email protected]
Website: nevermisshq.com