OUTBOUND AUTOMATION
Automated outbound to your past customers, your dead leads, and your seasonal maintenance list. Fills your schedule without hiring another salesperson. The work happens whether you are at the shop or in someone attic.
Verified across leading automation platforms
Your CRM has thousands of past customers. Most have not heard from you in over a year. They are not going to call you on their own. They will Google whoever pops up first the next time something breaks. Outbound is not about cold strangers. It is about the database you already own and never work.
Their last service was over a year ago. They will not call you again until something fails. When it does, half the time they Google a new shop because yours is not top of mind.
Spring tune-ups, winter prep, annual inspections. Every year you mean to send the reminders. Every year half of them slip and walk to a competitor mailer.
You ran a Google Ads campaign earlier in the year. Got dozens of leads. Booked a handful. The rest are sitting in a CSV. Most shops never touch them again.
An outbound sales rep is a real annual cost loaded. They only work the hours they are paid for. An outbound system runs unlimited touches a month for the cost of one sales hire.
We map your existing database. Past customers, dead leads, expired estimates, seasonal maintenance lists. Anyone who ever existed in your CRM or your spreadsheets.
Past customers from over a year ago run one sequence. Dead leads from Google Ads run another. Quote ghosts from months back run a third. Each segment gets messaging that fits where they are.
Each sequence runs SMS, email, and sometimes voicemail drops. We track open, reply, and booking rates. Sequences that work scale. Ones that do not get killed and rewritten.
When someone replies or books, the lead lands in your CRM with the source, the sequence they came from, and the conversation history attached. Your sales rep takes it from there.
Past customers who have not heard from you in over a year. A percentage of past customers come back when you reach out with the right message. Dozens of booked jobs from a single reactivation campaign on an existing database.
Spring AC tune-ups go out in March. Winter heating checks go out in October. Set it once, runs every year. The customers who say yes book straight into your maintenance schedule.
Every lead that never closed gets a second pass. Different angle, different timing, different offer. A real percentage of dead leads come back when you actually reach out. Pipeline you forgot you had.
Roofing shops can target homeowners after a storm. HVAC can target high-energy-bill neighborhoods. Pest control can target the same zip after a known infestation report. Audience targeting tuned to your trade.
TCPA-compliant SMS, opt-out handling, time-of-day rules, suppression lists. Outbound that does not get your number flagged or your shop sued.
A full outbound system with reactivation, seasonal, and dead-lead campaigns runs for the cost of one sales hire. And the system never takes a day off, never needs PTO, never quits in month six.
The cost of one sales hire runs a full outbound system for a year.
And the system never takes a day off.
Live Demo
Enter your details and the system will call you live. Not a video. Not a recording. A real call you can have a conversation with.
Try the DemoNo. Outbound automation works your own database. Past customers, dead leads, expired estimates, seasonal maintenance lists. People who already had a relationship with your shop. Cold-calling strangers is a different game and a much harder one. NeverMiss does not start there.
Yes when it is done right. Past customers and prior leads have an existing business relationship which makes SMS legal under TCPA. We bake in opt-out handling, time-of-day rules, and suppression lists so your shop stays compliant. We do not blast cold strangers.
Custom pricing scoped to your operation. The cost of one sales hire runs a full outbound system for a year, and the system never takes a day off. Free 30-minute discovery call before any commitment.
Not when the messaging is right. Past customers get a check-in that names their last service and asks if they are due. Seasonal reminders feel useful, not pushy. Cadence is monthly at most. Reply with stop and they never get another message. We tune the messaging until reply rates are healthy.
Yes. Most shops use outbound automation to handle volume so the sales rep can spend time on the warm replies. Automation does the dialing, the rep does the closing. They are not in competition.
First reactivation campaign typically goes live a week or two from kickoff. Includes database import, segmentation, sequence build, and compliance check. Most shops see first bookings inside two weeks.
Free 30-minute discovery call. We look at your shop, find the leaks worth fixing first, and tell you what the build would look like. No contracts, no pitch deck.
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