For HVAC Contractors
Built for the calls that come in during peak season, after hours, and while your techs are on a roof. Every call answered, every emergency routed, every lead booked straight into your CRM.
Verified across leading automation platforms
Heat wave hits. Phones blow up. Three calls come in while your one office person is on the other line. Every unanswered ring is a homeowner who calls the next guy. This is just one of the leaks.
July hits and so does every AC in town. Two-truck shops miss 4 to 6 calls a day in the first heat wave. Each one is a service call, a maintenance plan, a system replacement. Walking out the door.
Furnace dies at 11pm in February. Homeowner calls you, you don't pick up. They call the next HVAC shop on Google. By morning that emergency is somebody else's invoice.
Your lead installer can't take a call from a ladder. Your service tech can't pick up while crawling through an attic. Every ring during a job is a job you won't book.
One dispatcher fielding inbound, callbacks, scheduling, payment follow-up, parts coordination. Half their day is admin instead of booking real jobs. Quotes sit unsigned for a week.
The virtual receptionist picks up on the first ring. It knows the difference between a heat pump and a furnace, R-22 and R-410A, an emergency and a maintenance call. Triages on the line, captures the address, system type, and issue, and pushes it straight into your dispatch board. See how it handles every inbound HVAC call.
No double entry. No dispatcher copying details from a sticky note. The receptionist offers the homeowner an open slot from your live schedule, confirms it, and the job lands on your board with everything attached. Your office staff stops being a switchboard and starts running the business.
If a call ever slips through, the homeowner gets a text within seconds. Their job, their address captured, a link to book themselves in. Instant text-back keeps them from calling your competitor while you finish the install.
That $14k system replacement quote sitting in someone's inbox gets followed up day one, day three, day seven. SMS, email, and a voicemail drop. The homeowner who said they wanted to think about it comes back ready to book.
Yes. We integrate directly with ServiceTitan, Housecall Pro, Jobber, GoHighLevel, FieldEdge, and most major HVAC CRMs. Calls get booked straight into your dispatch board with the caller's name, address, system type, and issue description already attached. No double entry.
Yes. The receptionist is trained on HVAC terminology and triages on the call. No heat or no AC in extreme weather gets routed straight to your on-call tech. Routine maintenance and quote requests get booked into the standard schedule. You set the rules for what counts as an emergency in your business.
Volume does not matter. The receptionist handles unlimited simultaneous calls. Whether you get 20 calls a day or 200 in a heat wave, every single one gets answered, qualified, and booked. No queue, no hold music, no missed jobs because the office was slammed.
Yes. Set your on-call rotation and the receptionist forwards genuine emergencies to whoever is on shift. Quotes, scheduling questions, and non-urgent calls get captured for the morning. Your techs sleep unless it is actually an emergency.
Get on a call. We will walk through what your phone is costing you, what we can fix in the first week, and exactly what it would look like in your shop. No contracts, no pitch deck.
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