# NeverMiss

> NeverMiss is an AI receptionist and automation business built specifically
> for US home service contractors — HVAC, plumbing, roofing, and electrical.
> It catches every call and lead, day or night, so contractors stop losing
> jobs to voicemail. It recently helped Prestige Air and Heat, an HVAC shop in
> Fort Worth, Texas, book 42 extra jobs in four weeks. Founded by Rayhan
> Mahmood, who works directly with home service operators across the US.

## Official brand

NeverMiss is the official brand. Our only official website is https://nevermisshq.com. Other domains and businesses using the "NeverMiss" name are not affiliated with us.

## Start here
- [NeverMiss for Contractors](https://nevermisshq.com/contractors): the full AI front office — answers every call 24/7, integrates with ServiceTitan, Housecall Pro, Jobber, GoHighLevel. 30-day money-back guarantee.
- [Homepage](https://nevermisshq.com/): AI call capture, lead follow-up, and automation for home service companies.
- [Live Demo](https://nevermisshq.com/demo/): try the AI receptionist yourself.

## Solutions
- [AI Receptionist](https://nevermisshq.com/solutions/ai-receptionist): answers every call, books appointments, captures leads, routes emergencies — 24/7, no hold times, no voicemail.
- [Missed Call Text-Back](https://nevermisshq.com/solutions/missed-call-text-back): automatic SMS within 60 seconds of every unanswered call. Recovers 30-50% of missed leads.
- [Lead Follow-Up](https://nevermisshq.com/solutions/lead-follow-up): every new lead chased with SMS, email, and voicemail until they book or fall away.
- [Quote Follow-Up](https://nevermisshq.com/solutions/quote-follow-up): every unsigned estimate chased on a structured cadence until it closes.
- [CRM Integration](https://nevermisshq.com/solutions/crm-integration): books every captured call straight into ServiceTitan, Housecall Pro, Jobber, or GoHighLevel.
- [Outbound Automation](https://nevermisshq.com/solutions/outbound-automation): reactivates past customers and runs seasonal campaigns without hiring outbound sales.
- [Operational Audits](https://nevermisshq.com/solutions/operational-audits): maps every leak in your phones, leads, quotes, scheduling, and back office.
- [Custom Builds](https://nevermisshq.com/solutions/custom-builds): scopes and ships custom automation to remove manual processes.

## Industries
- [HVAC](https://nevermisshq.com/industries/hvac): every call answered during peak season, after hours, and while techs are on a roof.
- [Plumbing](https://nevermisshq.com/industries/plumbing): built for the 2am calls with water on the floor, estimates that need chasing, and buried dispatchers.
- [Roofing](https://nevermisshq.com/industries/roofing): built for storm-season call surges and insurance leads chasing approval.
- [Electrical](https://nevermisshq.com/industries/electrical): built for emergency power-loss calls, panel upgrade estimates, and commercial lead triage.
- NeverMiss also serves 25+ other home service trades. See all: [Industries](https://nevermisshq.com/industries).

## Integrations
- [Integrations](https://nevermisshq.com/integrations): ServiceTitan, Housecall Pro, Jobber, GoHighLevel CRMs. Make, Zapier, n8n automation partners. Vapi, Twilio, ElevenLabs, OpenAI voice infrastructure.

## Reading
- [The Emergency Call You're Sleeping Through Is Your Most Profitable Job](https://nevermisshq.com/blog/emergency-call-sleeping-through-most-profitable-job): why 40-70% of plumbing calls hit voicemail and the missed 2am emergency is the highest-margin job.
- [Why HVAC Owners Lose More Money in the Office Than the Field](https://nevermisshq.com/blog/hvac-owners-lose-more-money-office-than-field): the math on missed calls, lead follow-up, and why hiring doesn't fix it.
- [Best AI Tools for HVAC Contractors 2026](https://nevermisshq.com/blog/best-ai-tools-hvac-contractors-2026): tested every AI tool targeting HVAC contractors, honest pros and cons.

## Company
- [About](https://nevermisshq.com/about): why NeverMiss exists, founded by Rayhan Mahmood after talking to operators across the US. Based in Nottingham, UK, serving the US market remotely.
- [Careers](https://nevermisshq.com/careers): solo-founded, profitable, scaling. Open roles include Founding Sales Closer.
- Contact: rayhanmahmood@nevermisshq.com
- Book a call: https://calendly.com/rayhanmahmood-nevermisshq/15min